MELCloud Ecodan dongle & connection to internet

Questions & Help
1

I have MELCloud linked to my Mitubishi Ecodan air source heat pump.
Recently I lost the internet connection and cannot establish a reconnection.
My connection is via Access mode as my router does not have a WPS button.
I am able to complete the process for reconnection correctly but it does not connect.
I have previously been successful and there are no changes to my home network settings.
I am wondering if;
the MELCoud server is down?
or if I have a non standard password to my home wifi network - it includes a ’ and has a space in it?
Any help with reconnecting to the internet would be useful.

2

Hi @Anthony_Shepherd,

MELCloud had strong issues lastly: https://twitter.com/me_europe/status/1597170377637101568?s=46&t=OuQvd4G9zxvi7uSS0Efw1A

Now it should be fixed, do you still encounter any issue?

3

Thanks Oliver,

All sorted.

Cheers,
Anthony

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